Terms & Conditions

1. Cancellation by You
The lead name on the booking must provide written notice to cancel the tour via email or mail to our office. Upon cancellation, we will refund the tour cost after deducting cancellation charges as follows:

• From the booking date until 30 days prior to the departure date: 30% of the package cost is chargeable.
• From 30 days to 15 days prior to the departure date: 50% of the package cost is chargeable.
• From 15 days to 7 days prior to the departure date: 75% of the package cost is chargeable.
• For cancellations made within 5 days prior to the departure date: 100% of the package cost is chargeable.

2. Changes Made by Us Before Travel
We reserve the right to make changes to your tour program due to unforeseen circumstances. If you do not accept a significant change, we will offer you an alternative tour of equivalent or similar standard and price at no extra cost. If you prefer not to take the alternative, you may choose a different tour available for sale by us and pay or receive a refund of any price difference. Alternatively, you may cancel your tour and receive a full refund of the deposits paid, excluding any amendment charges of ₹1500.

Unless the change results from circumstances beyond our control (such as war, disturbances, natural disasters, or extreme weather), we will compensate you as follows:

• Before 12 days prior to the departure date: Deposits only.
• Before 7 days prior to the departure date: 100% of the tour cost.
• Before 4 days prior to the departure date: 100% of the tour cost + 1.25% of the tour cost.
• Before 2 days prior to the departure date: 100% of the tour cost + 3.50% of the tour cost.

3. Circumstances Beyond Our Control
We cannot be held liable for any compensation, reimbursement, or coverage of losses for events beyond our control, which may result in changes to your tour or the inability to supply the tour as agreed. Such events may include, but are not limited to, war, threats of war, airport closures, epidemics, natural disasters, terrorist activity, civil unrest, industrial disputes, or severe weather.

4. Your Responsibility
We want all our customers to have an enjoyable and carefree holiday. However, you are responsible for your actions and their effects on others. If we, or another person in authority, believe your actions could disturb others or put them at risk, we may end your tour and terminate your contract without liability for any refunds or compensation. You may also be prevented from using your booked accommodations, transport, or any other travel arrangements.

You are responsible for your safety and the condition of the property you occupy. We are not liable for accidents resulting from irresponsible behavior or for damages caused by broken items left unattended. We expect you to enjoy alcohol responsibly; we will not be liable for injuries or damages resulting from impaired judgment.

You and your traveling party will be jointly and individually liable for any damage to accommodations or property. You must report any breakages, defects, or damage immediately.

If your behavior or that of your traveling party causes any diversion, you will be held liable for all costs incurred as a result. We cannot accept liability for the behavior of others in your accommodation.

5. If You Have a Complaint
We aim to provide the best possible tour experience. If you have any complaints, please address them as soon as possible to the relevant person (e.g., accommodation management or transport supplier). If they cannot assist you, please inform your tour representative. If you do not have the services of a representative, contact us via the provided email or phone number. No complaints or refund requests will be entertained after the tour ends.